Refund Policy

At AiPicas.Store, customer satisfaction is important to us. This Refund Policy explains the conditions under which refunds may be requested and processed for purchases made through our platform.

By purchasing any service, subscription, credits, or digital products from AiPicas.Store, you agree to this Refund Policy.

 

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Digital Services

AiPicas.Store provides digital services, including AI-powered image generation, subscriptions, credits, and other electronically delivered content.

Because our services are digital in nature and delivered immediately after purchase, refunds may not always be available once services have been accessed, used, consumed, or delivered.

 

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Subscription Purchases

Subscription fees are generally non-refundable once a subscription period has started.

Customers may cancel future renewals at any time through their account settings or the applicable payment provider.

Cancelling a subscription prevents future charges but does not automatically entitle the customer to a refund for the current billing period.

 

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Credits and Digital Products

Credits, usage balances, and other digital products purchased through AiPicas.Store are generally non-refundable once they have been added to an account.

Unused credits may only be refunded where required by applicable law or in exceptional circumstances at our sole discretion.

Credits have no cash value and cannot be exchanged for cash.

 

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Duplicate Payments

If a customer is accidentally charged more than once for the same purchase due to a technical error or payment processing issue, the duplicate payment may be eligible for a full refund.

Customers should contact support as soon as possible and provide transaction details for verification.

 

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Unauthorized Transactions

If you believe your payment was made without authorization, please contact us immediately.

We may request additional information to investigate the matter and verify ownership of the payment method used.

 

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Technical Issues

If a technical issue on our platform prevents the delivery of a purchased service and the issue cannot be reasonably resolved, customers may be eligible for a partial or full refund depending on the circumstances.

Each request is reviewed individually.

 

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Chargebacks and Payment Disputes

Before initiating a chargeback or payment dispute through your bank or payment provider, we encourage customers to contact our support team.

Many issues can be resolved quickly without involving formal dispute procedures.

Fraudulent chargebacks or abuse of the dispute process may result in account suspension or termination.

 

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How to Request a Refund

To request a refund, please contact our support team and include:

• Your account email address

• Transaction ID or payment reference

• Date of purchase

• Description of the issue

• Any relevant supporting information

Refund requests should be submitted within a reasonable period after the transaction.

 

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Refund Processing

Approved refunds will be processed through the original payment method whenever possible.

Processing times may vary depending on the payment provider, bank, or card issuer involved.

AiPicas.Store is not responsible for delays caused by third-party payment providers or financial institutions.

 

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Changes to this Refund Policy

We reserve the right to modify or update this Refund Policy at any time.

Updated versions will become effective immediately upon publication on the website.

Continued use of AiPicas.Store following any changes constitutes acceptance of the revised Refund Policy.

 

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Contact Information

Business Name: AiPicas.Store

Business Activity: AI Image Generation and Digital Content Services

Individual Activity Number: 199044

Email: support@aipicas.store

Phone: +998 41 110 415

Website: https://aipicas.store

If you have any questions regarding refunds, billing, subscriptions, or payments, please contact our support team.